Skip to main content
Latvian
Customer support Postal network mans.pasts.lv
Home

Private

Parcel Send and receive Letters Send and receive Postal network Find parcel lockers and post offices Create shipment Create shipment easily
Prohibitions and restrictions Max dimensions for cross-border shipments

Private

Parcels Send and receive Letters Send and receive Customs All information about Customs Find item Find and track your item
Prohibitions and restrictions Max dimensions for cross-border shipments

Private

All services Available Pasts services PNS Payment account Pasts payment system account Money shipments Send cash
Max dimensions for cross-border shipments Prohibitions and restrictions

Business

Parcels Send and receive Letters Send and receive Services View all the Pasts services Ecommerce Integrations for your webshop Become a business customer Fill the form Restrictions Things you can't send
manspasts.lv express.pasts.lv
abone.lv Shop

About us

Pasts Your trusted partner! Media Contact the communications team! Career Join our team!
Whistleblowing and Anonymous Reporting Publicity materials

Search

Services (Business) Redirection of shipments
Services (Business)
Postal shipments

Shipment redirection

Shipment redirection allows You to have the shipment delivered to an address or delivery location of Your choice, different from the original address.

Terms and conditions

How to redirect a shipment?

If You’ve signed up for SMS notifications, You’ll receive a text message with a link to redirect Your shipment. You can choose to redirect it to:

  • a customer service centre or post office;
  • a different address;
  • a parcel locker.
Postal network

You’ve already received a text message about your shipment

Tap the unique link in the SMS and choose a new delivery location for your shipment.

Once it’s delivered to the new address, you’ll receive an updated text message.

Please note:

If the shipment has already been delivered to a parcel locker, it can no longer be redirected.

Redirection is not available for:

  • shipments subject to customs control;
  • registered or insured shipments addressed to our parcel lockers with a proof of delivery requirement;
  • cash-on-delivery shipments addressed to our parcel lockers if the parcel exceeds the maximum size limits of 38 × 38 × 58 cm;
  • shipments where the sender has not provided the recipient’s phone number and the recipient has not signed up for SMS notifications.
Shipment redirection

Pricing

Parcel locker

Redirect to a parcel locker.

0,00 €

incl. VAT

Customer centre or post office

Redirect to a customer service centre or post office.

1,89 €

incl. VAT

Courier delivery

Redirect to an address of your choice.

4,99 €

incl. VAT

Sign up for the service

Contact us

To learn more and sign up for the service, get in touch with our Sales team.

Call

67008002

Email

uznemumiem@pasts.lv

Become a business customer!

Get special offers, better rates, and tailored solutions for your shipments.

Sign up
Business

Services available to contract customers

View all

All

Shipments

Service

Integrations

Others

View all