Forms
Extension of shipment storage period
Store your shipment at a customer centre or post office for up to two months from...
Forms
Changing or correcting a shipment address
If you’ve provided an incorrect or incomplete address (for example, the wrong flat...
Forms
Refund of fee if prohibited substances or items are found in the shipment
If prohibited substances or items are found in a shipment, we will return it.
Forms
Change cash-on-delivery amount
Change the previously specified cash-on-delivery amount for your shipment.
Forms
Proof of delivery for registered items
The sender or recipient can request proof of delivery for a registered or insured...